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Privacy Policy

Prototype — placeholder content.

What we store

When you create an account we store your email and (optionally) a display name. Inside the app we store the career profile you build (current role, experience, qualification, location and goal), the routes you save, your skills-gap progress, and your conversations with the AI advisor. We keep a small log of transactional emails we send you (e.g. welcome and plan summaries) for deduplication.

How it's used

Your data is used only to provide the service: to show your career map, ground advisor answers in your profile, and send the emails you request. We do not sell your data.

Your rights

You can export all of your data as a JSON file, and permanently delete your account and all associated data at any time from Account → Data & privacy. Deletion is immediate and irreversible.

Analytics & session replay

With your consent we use privacy-friendly product analytics (PostHog, EU region) to understand how the app is used, including session replay with all inputs and text masked. We never record special-category data (e.g. health conditions). You can decline via the consent banner; essential features still work. Lawful basis: consent for analytics and session replay; legitimate interest for core product functionality.

Subscriptions & payments

If you start a trial or subscribe, our payment provider (Stripe) processes your card details — we never see or store them. We keep your subscription status and the price tier you were shown.

Affiliate links

Some “next step” suggestions (e.g. courses) are affiliate links — we may earn a commission if you sign up, at no extra cost to you. They're chosen for relevance, not commission.

Processors

We use Supabase (database & authentication), Anthropic (the AI advisor), Resend (email delivery), Stripe (payments) and PostHog (analytics) to operate the service.

This is indicative guidance for a prototype and is not official careers, clinical, legal or financial advice.

We use privacy-friendly analytics (and session replay, with inputs masked) to improve CareRoute. Essential features work either way. See our Privacy Policy.